FREQUENTLY ASKED QUESTIONS
Welcome to the FAQ page of eleganceplussizestore.com. We understand that you may have questions during your shopping process. To help you get the information you need, we have provided the most frequently asked questions and their answers below.
Shopping
●Q: How do I place an order on eleganceplussizestore.com?
○A: Browse our product catalog, select the items you like, click “Add to Cart”, and then follow the checkout process to complete your purchase.
●Q: Can I modify or cancel my order?
○A: If you need to modify or cancel your order, please contact us at alexadams@eleganceplussizestore.com within 24 hours after placing the order.
Payment
●Q: What payment methods does eleganceplussizestore.com accept? A: We accept all major payment methods, including credit cards, debit cards and PayPal.
Shipping
●Q: Can I track my order?
○A: Yes, once your order is shipped, we will send you the tracking information by email.
●Q: How much does the shipping cost?
○A: The shipping fee is calculated based on the weight of your order and the destination. You can see the specific fees at checkout.
Refunds and Returns
●Q: If I am not satisfied with my purchase, can I return it? A: Of course. We offer a 30-day return policy. For more information on how to return a product, please visit our Refund Policy page.
Account
●Q: How do I create an eleganceplussizestore.com account? A: Click the “Register” button in the upper right corner of the website and follow the instructions to complete the registration process.
Security
●Q: Is my personal information safe? A: Absolutely. We take strict security measures to protect your personal information. For more details, please view our Privacy Policy.